Implement compliance and practice standards within your practice.
As shared in our previous tip, all practices should follow the 7 Elements of an Effective Compliance Program, in which implementation of compliance and practice standards is a necessity after the internal audit is performed.
An OIG best practice is to ensure that every healthcare entity has a compliance manual in place so that employees are aware of the expectations.
One of our rules is making sure that this manual or electronic file is available. And, as the OIG puts it “doesn’t sit on the shelf to collect dust.” Always continue to update the manual to ensure new and old staff, are aware of the changes and expectations to uphold compliance standards.
The OIG also has suggestions of the type of risks that should be communicated within the compliance manual. A good example of risk factors is:
Coding and billing
Reasonable and necessary services
Procedures for improper inducements