Healthcare Compliance Tips – Communication
4 Employee Personality Traits Every Compliance Program Needs
Enforce disciplinary standards through well-publicized guidelines.
In element six, we discussed promoting open lines of communication, which is part of the 7 Elements of an Effective Compliance Program. However, we end this series by advising you to enforce disciplinary standards and well-publicized guidelines within your practice.
Every practice must promote credibility and integrity within their compliance program, which should come in the form of a written statement that is visible and explained thoroughly to your staff.
The OIG recommends that practices must ensure appropriate sanctions, which includes:
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Termination
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Warnings
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Reprimands
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Temporary suspension
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Restitution of damages
As always, all findings must be documented in compliance files just in case the government performs an audit.
To continue learning more about the 7 Elements of an Effective Compliance Program, review the OIG Compliance Guidance that applies to your sector for more details.
**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties. Research, modify, and tailor the advice to fit your specialty.
Joi Sherrod, MPH, CPC, CPCO
Joi is an educator and owner of JNC Healthcare Compliance Group, LLC. After working for prominent academic teaching hospitals and clinics, she is passionate about advising medical and dental practices regarding the world of healthcare compliance.
Contact Joi at info@jnccompliance.com.