Per the SAI Global and Strategic Management’s 2019 Healthcare Compliance Benchmark Report, 72% of entities reported that they use a hotline vendor.
Under the OIG’s 7 Elements of an Effective Compliance Program, it is vital that healthcare organizations:
As an employer, it is your job to ensure a reporting system is added to your practice, in which employees do not fear retribution if they speak up. The method you choose can be in the form of an anonymous dropbox/email or hire a hotline vendor.
Remember, if employees, patients, or vendors expect you, as an employer, to acknowledge potential compliance issues that affect them, it is fair game to develop policies and procedures requiring them to report errors or fraudulent activity promptly.
*Updated on 2/13/2020
**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties. Research, modify, and tailor the advice to fit your specialty.