Management & Evaluations [Healthcare Compliance Tips]

Enforce that your management team follows compliance provisions and train employees appropriately.

Practice owners, how often do you verify whether your management team is following government regulations?

Per the SAI Global and Strategic Management Services “2019 Healthcare Compliance Benchmark Report”  it was found:

• Only 24% of board committees evaluate the performance of Compliance Officer’s or management on the corrective actions they take regarding compliance findings.

As stated by the OIG, management must complete all compliance training and be held accountable for how well they train your employees.

And, when management does not fulfill this obligation, the OIG shares that sanctions should be considered due to inadequate employee training or failure to detect non-compliance.

Friends, if you do not understand where management needs improvement, how will they lead your employees?

Therefore, to enact what the OIG is suggesting, you must reevaluate the strengths and weaknesses of your management team.

As you are determining the type of compliance activities or courses to enroll them in, I would also advise that you place them in leadership courses as well.

Compliance leadership courses will assist them with thinking quickly on their feet and how to handle compliance conflicts effectively. 

Last, as the practice owner, consider assisting management with creating a checklist to ensure all compliance activities are completed by staff in a timely fashion.

Need help?  If so, review our free library, to get our Compliance Resource Kit bonus which includes:

• Compliance Tools
  
• Compliance Task Checklist
• Compliance Meeting Script

You may not be able to implement all the tasks at once, but the OIG still wants to see that compliance functions are being performed with management involved in the process.

**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties.  Research, modify, and tailor the advice to fit your specialty.