Did you know compliance issues can arise due to not understanding insurance contracts? Do you know the name of your provider relations rep for each insurance company?
If not, today is the day to shift your mindset regarding the insurance company’s role in your practice, which starts with creating a meeting action plan.
In previous posts, we have suggested:
“Talk to your insurance provider relations representative regularly, since they provide more information than customer service representatives. They help you understand your contract and provide tips or trends regarding the insurance company. Schedule monthly or quarterly meetings to identify and remediate claims.”
Here are our thoughts on how to handle your interactions with insurance companies, such as:
Remember, your goal is to form a genuine connection with your provider relations representative, so you can receive a clear understanding of their processes and fair compensation for services.
**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties. Research, modify, and tailor the advice to fit your specialty.