A common issue we see practices face with third-party billing companies is the “set it and forget it” mentality.
When it comes to your practice, it is important that you are involved in all aspects because you may still be considered responsible for any violations on behalf of your third-party billing company.
Therefore, the first step is increasing your communication with third-party billing companies to ensure they are following regulations.
Are you unsure of what to discuss? If so, here are a few compliance-related questions you can ask, such as:
After you ask these questions, complete an internal evaluation by doing the following:
Remember, when you ask the right questions, you set the tone for compliance, protect the patient, and your reputation.
If they want your business, they will do all they can to follow government regulations and your requests.
**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties. Research, modify, and tailor the advice to fit your specialty.