Identify the root cause and establish a plan. Let’s face it. Nobody likes to admit they have a communication problem. In some cases, it’s easier to […]
Restore your practice communication in five steps. Scheduler: Hello, John Doe’s Medical Clinic. How may I assist you? Patient: Yes, I am calling because I am […]
Develop open lines of communication. Open communication between staff, patients, and patients’ family is essential when building an effective compliance program. Did you know communication failures […]
Respond appropriately to detected offenses and develop corrective action plans within your practice. As discussed in our previous tip, we shared the 7 Elements of an […]