Per an August 2019 Gallup Poll about employee engagement, they found:
Unfortunately, we could not find healthcare engagement statistics, but we are willing to bet our industry did not fare any better.
When employees are continuously disengaged, this will affect your compliance efforts. An unmotivated employee can damage your practice by bringing unexpected audits/investigations, financial woes due to government penalties, or refund requests due to overpayments.
Therefore, our goal is to help shift your thinking into a new way to approach compliance. In most practices, the compliance picture tends to look like: review compliance upon hiring an employee, annually, and discuss it again after an incident occurs. But what about the in-between?
So, the million-dollar question is: how do you get your staff interested in compliance to protect your practice? Easy! Make it an ongoing fun topic within your work culture, not just through training initially, annually, or when problems arise!
At the end of the day, you will be held responsible by the OIG for your employee’s mistakes and that is why it is important to find ways to boost employee engagement.
Join us the next seven tips as we help you tackle employee engagement, which will, in turn, help you build an effective compliance program.
**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties. Research, modify, and tailor the advice to fit your specialty.