To continue our discussion about employee engagement, after you explain the ‘why’ through real-world training examples, assigned compliance duties, and quarterly one-on-one meetings……this is a good time to celebrate the wins!
All staff wants to feel part of the practice and that their hard work paid off. Just like we celebrate birthdays, weddings, and other life events, we should make compliance a celebration they won’t forget!
Did you have a good month on your audit results or 0 compliance incidences reported? If so, consider recognizing employees in the following ways:
Again, don’t forget to tailor your recognition program to employee job duties. We want to maintain increased engagement by connecting the wins to what they do.
We suggest that you celebrate each section of your practice separately (i.e., front desk staff, billing and coding staff, etc.), but still recognize them individually or in a group setting.
**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties. Research, modify, and tailor the advice to fit your specialty.