After you have completed all the communication steps listed from our series called “The Blame Game: 5 Tips to Restore Practice Communication,” it is now time to monitor at least annually.
Here are five steps to ensure your communication plan stays fresh:
I know you may be thinking:
Who has time for all of this?
And, we always tell practices that you can make time now or pay later.
Remember, if you don’t continuously work on your communication plan, you run the risk of being reported to government officials.
Don’t be like John Doe’s Medical Clinic in our previous example. Continue to make a conscious effort to ensure your communication plan is in place so the government sees you are trying to resolve any occurrences throughout the year.
**The opinions and observations from the group/author are not a promise to exempt your practice from fines and penalties. Research, modify, and tailor the advice to fit your specialty.